Fraud Prevention

Your Safety Is Our Priority

At Wellness Path Holding, we are committed to providing a safe, secure, and trustworthy shopping experience for every customer — whether you're shopping from Romania, the EU, the UK, or anywhere in the world.

🔒 Secure & Fraud-Protected Shopping

Transactions processed directly through our store are supported by security measures provided through Shopify and our payment service providers. Our website uses HTTPS encryption to help protect data transmitted between your browser and our Services. Payment information is processed through payment providers operating under applicable payment security standards, including PCI DSS requirements where applicable.

🛡️ Safe & Secure Shopping

We use fraud prevention and risk-analysis tools made available through Shopify and our payment service providers to help identify potentially suspicious transactions. Orders may be subject to additional verification or manual review where risk indicators are detected. In certain circumstances, we may contact you for additional information before processing or fulfilling an order.

👤 Buyer Protection & Fraud Prevention

We take fraud seriously. Fraud prevention and risk-analysis tools may be used to identify risk signals associated with orders and transactions. In the event that you believe your payment information has been used without your authorization, we encourage you to:

  • Contact your bank or card issuer immediately
  • Report the incident to the appropriate authorities where necessary
  • Contact our support team at office@wptholding.com

We will cooperate with legitimate investigations and provide reasonable assistance where appropriate.

✅ Secure Shopping & Customer Support

We are committed to supporting customers who purchase products directly through Wellness Path Holding. Our store provides:

  • Transparent refund and return policies
  • GDPR-compliant personal data handling where applicable
  • Secure checkout through Shopify and supported payment providers
  • Clear pricing and applicable delivery information before checkout

For products purchased through an independent external retailer, including products accessed through affiliate links, the relevant retailer's payment, security, delivery, refund and customer protection policies apply to that transaction.

📩 Contact Us

If you have any concerns about the security of a purchase made directly through Wellness Path Holding or suspect fraudulent activity relating to our Services, please contact us at office@wptholding.com. We typically respond within 24 hours.