Frequently Asked Questions

What is Wellness Path Holding?

Wellness Path Holding SRL is a European wellness company based in Romania, built around one mission: making high-quality wellness products and solutions easier to discover, understand and access.

Our ecosystem combines our growing portfolio of Wellness Path Holding branded products with a carefully curated marketplace of products from established wellness brands and trusted partners.

We operate across six key wellness categories:

• Supplements & Nutrition

• Biohacking & Longevity

• Mental Wellness & Sleep

• Fitness & Tech

• Organic & Natural Beauty

• Kids & Family Wellness

Our philosophy is simple: carefully selected products, transparent information and better wellness choices for individuals and families.

How does Wellness Path Holding work?

Our product portfolio is built around two complementary pillars:

WPH Products

These are products offered under the Wellness Path Holding brand and produced in collaboration with trusted manufacturing partners.

Where applicable, product pages include relevant information regarding ingredients, specifications, origin, quality standards and supporting documentation.

Curated Partner Products

We also select products from established brands and trusted partners that complement the Wellness Path Holding portfolio.

Depending on the product, orders may be fulfilled directly by one of our trusted suppliers or the product may be available through an established external retail partner.

When a purchase takes place through an external retailer, the retailer's own checkout, payment, shipping, return and customer service policies apply to that transaction.

How do I know who fulfils my order?

The applicable purchase method is indicated on the relevant product page.

WPH-branded and selected partner products may be purchased directly through Wellness Path Holding.

Other selected products may redirect you to an external retail partner to complete the purchase.

This allows us to combine our own growing product portfolio with a broader selection of carefully chosen wellness products.

Where do you ship?

We serve customers across multiple European markets and the United Kingdom.

Availability, delivery options and delivery times may vary depending on the product, supplier and destination.

Please check the relevant product information and our Shipping Policy before ordering.

How long does delivery take?

For applicable WPH products:

Order Processing & Verification: 2–3 business days

Standard Secure Delivery: 3–5 business days after handover to courier

For partner products, delivery times may vary depending on the supplier and destination.

Certain orders may require additional time due to destination, carrier operations, customs procedures, supplier availability or other circumstances outside our direct control.

Please refer to our Shipping Policy for complete delivery information.

Can I return a product?

For eligible purchases made directly through Wellness Path Holding, customers may request a return in accordance with our Refund Policy and applicable consumer protection legislation.

Certain products may be excluded from returns for hygiene, health protection, safety or other legally permitted reasons, particularly where sealed products have been opened after delivery.

Products purchased through an external retail partner are subject to that retailer's own return and refund policy.

Please consult our Refund Policy for complete terms and instructions.

Are WPH products manufactured in Europe?

Where a WPH-branded product is manufactured in Europe, its origin is stated on the individual product page.

We work with trusted manufacturing partners and prioritise clear product information, appropriate quality standards and supporting documentation where applicable.

Are all products on Wellness Path Holding manufactured by WPH?

No.

Wellness Path Holding combines its own growing portfolio of WPH-branded products with carefully selected products from established third-party wellness brands and trusted partners.

The relevant brand and product information are displayed on each product page.

Are payments secure?

Payments made directly through Wellness Path Holding are processed through the secure payment methods available at checkout.

For products purchased through an external retail partner, payment is processed directly by that retailer under its own payment and security policies.

How can I contact Wellness Path Holding?

For general enquiries and customer support:

Email: info@wptholding.com

Our standard support hours are:

Monday–Friday, 09:00–18:00 EET/EEST

We aim to respond to enquiries as quickly as possible, typically within 24–48 business hours.

Where is Wellness Path Holding based?

Wellness Path Holding SRL is based in Romania, European Union.

Company: Wellness Path Holding SRL
VAT: RO53201196
Website: wptholding.com

What does “We Grow Together” mean?

“We Grow Together” represents the philosophy behind Wellness Path Holding.

We want to grow together with our customers, their families, our partners and the wider wellness community by making better products, better information and better wellness choices increasingly accessible.

Your wellness journey starts here. We Grow Together.